Title Page
List of Figures
List of Abbreviations
What is usability anyway?
Importance of improving usability
User centred design
Case Study

Appendix 1

Appendix 2


List of Abbreviations

BSI British Standards Institute
CD Compact Disc
DSE Display Screen Equipment
DTI Department of Trade and Industry
EEC European Economic Community
EUP Experienced User Performance
FDIS Final Draft International Stage
GUI Graphical User Interface
HMSO Her Majesty's Stationery Office
HSE Health and Safety Executive
ISO International Organisation for Standardisation*
IT Information Technology
KB Kilo Byte
MAQUIS Mines and Quarries Information System
MB Mega Byte
Mhz Mega hertz
MUSiC Measuring Usability of Systems in Context
NES Nintendo Entertainment System
PC Personal Computer
RAM Random Access memory
RNIB Royal National Institute for the Blind
ROM Read Only Memory
RSI Repetitive Strain Injury
RUG Reuters Usability Group
SNES Super Nintendo Entertainment System
SUMI Software Usability Measurement Inventory
UI User Interface
UK United Kingdom
USA United States of America
USI User System Interface
VCR Video Cassette Recorder
VDU Visual Display Unit
VDT Visual Display Terminal

* NB ISO is not an acronym. (Iso is taken from the Greek for equal.)